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How to Remove a Charge-Off From Your Credit Report

A charge-off means the creditor wrote the debt off as a loss. It doesn't mean you no longer owe it, but the way it's reported is something you can challenge.

Check every detail of the listing

Look for a wrong balance, a debt reported both by the original creditor and a collector with balances on both, or an incorrect date of first delinquency. Each of these is a valid dispute.

Dispute with the bureaus and the creditor

File a written dispute with each bureau that shows the error, and send a direct dispute to the creditor. Include copies of statements or payment records that back up your claim.

Goodwill and settlement letters

If the charge-off is accurate, a goodwill letter explains the hardship behind it and asks the creditor to remove it. If you still owe the balance, you can try to settle with a written agreement that covers how it will be reported.

Common questions

How long does a charge-off stay on my report?

Seven years from the date of first delinquency, whether or not it is paid.

Is 'paid charge-off' better than 'unpaid'?

Lenders usually view a paid charge-off more favorably, even though it stays on the report.

Want it done right the first time?

Follow the steps yourself with a DIY ebook, or book a consultation and get a plan built around your reports.

General education, not legal advice. Results differ for every person.